Contact MinuteBasket
Email reaches us fastest. Pick the route that matches what you need and we will get back to you.
Help with an order
Email [email protected] with your order number and what went wrong. If your order is in progress, tracking and driver contact are in the app — get the app if you have not installed it yet.
Questions about charges are usually answered by our fee breakdown: the only platform charge is a flat $4.99 delivery fee, and there is no service fee.
Restaurant partnership
If you run a restaurant and want to list with no commission on the food, start on the restaurant partner page — it explains the pricing and takes you straight to an application. You can also email [email protected] with your restaurant name and city.
Driving with MinuteBasket
Drivers keep 100% of every tip. Apply from the drivers page, or email [email protected] if you have a question before you sign up.
Privacy and legal
For data access or deletion requests, and for anything covered by our privacy policy or terms and conditions, email [email protected] and say what you need.
Registered address
MinuteBasket Inc.3975 Grand Park Drive
Mississauga, ON L5B 0K4
Canada
This is a registered office, not a walk-in support desk — please email rather than visit. More about the company is on our about page.